Warranty Information

Quality you can trust in

It’s important to invest in quality products when you’re buying for a little one. That’s why it’s our mission to create great quality baby products at affordable prices. We also know it helps to be prepared, so all Ickle Bubba pushchairs, strollers, travel systems, car seats and furniture come with a 2 year* warranty as standard. It’s peace of mind when you need it most.


*Standard and extended warranty is only applicable on certain parts/items, please check the warranty overview table for further details.

Understanding your warranty

Standard 2 year* warranty applies from the date of purchase. Please keep hold of your proof of purchase in case you need to make a claim. We will not be able to investigate any claims without this. If you register your product with us online within 28 days of receiving your product, we will extend all parts/items with standard 2 year* warranty to 4 years* from the date of purchase, at no extra cost.


Our warranty covers you against manufacturing defects, you are not covered against the below:

  • Normal wear and tear.

  • Incorrect use, cleaning or storage.

  • Damage caused by not following your Ickle Bubba product user guide.

  • Modifying or altering your product with non-approved parts, or by an unauthorised agent.

  • Accidental damage (including airline damage) or damage caused by non-domestic use.

  • Damage caused by use of accessories not recommended by Ickle Bubba, or advised against in your user guide.

If you have any problems with your Ickle Bubba product caused by a manufacturing defect when under warranty, we offer a 4-step speedy aftercare service within 5 working days. We advise customers to check the contents of their product within 14 days of delivery. Please contact us within 7 days if you discover a fault with your product.


We are more than happy to fulfil our warranty commitments. Ickle Bubba have the right to offer a repair, provide a replacement self-fit part/spare, or a full replacement product. If your product design, colour or fabric has been discontinued we may be required to offer an alternative equivalent product. If a returned item is found to have a fault not related to a manufacturing defect, Ickle Bubba reserve the right to charge for any repairs carried out or spares/replacements provided.


The warranty applies in the country of purchase only. The warranty applies to the original purchaser and is non-transferrable. It does not cover second hand purchases.


*Standard and extended warranty is only applicable on certain parts/items, please check the warranty overview table for further details.


Your consumer statutory rights are not affected by the warranty.

Travel

Pram/pushchair/stroller chassis & pram/seat frames2 years*
Car seats2 years*
Wheels and brake bars1 year
All fabric parts, handle coverings,
bumper bars and accessories
6 months

Furniture

All wooden items2 years*
Cribs2 years*
Hinges and fittings2 years*
Mattresses6 months
All fabric parts, teething
rails and cushions
6 months

Nursery


Our nursery range and accessory products are not covered by warranty but are able to be returned following our returns policy. To qualify for a refund, the item(s) must be in their original packaging, complete with all parts and accessories and be unused.


Register your product

To register your product and activate your extended warranty, please fill in the form below: